Terms And Conditions


This website is operated by VPRZ.CO. Throughout the site, the terms “we”, “us” and “our” refer to VPRZ DISTRIBUTION. VPRZ.CO owns this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Use of Site Materials

VPRZ DISTRIBUTION owns the copyright for all of the material on the website or has a valid right from a third party to use material on the web site. 

VPRZ DISTRIBUTION also owns or has a valid right to use all trademarks, service marks, and trade names used on this web site. No part of the website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright, trademark and other proprietary notices on the materials. 

Any modification of the materials or use of the materials for any other purpose is a violation of VPRZ DISTRIBUTION copyright and other proprietary rights. The use of any such material on any other web site or computer network without VPRZ DISTRIBUTION written consent is strictly prohibited. Your use of the trademarks, service marks and trade names on this web site in any manner other than as authorized in these terms and conditions, or as authorized in writing by VPRZ DISTRIBUTION, is strictly prohibited.

Warranty Policy

Please contact us at phone number +603-55697275 if have any questions or doubts

General Warranty

  1. Device Can’t Switch On / Off.
  2. USB Port Detect.
  3. Chipset Problem.
  4. Internal Battery Drained Faster.
  1. Device Fall Off.
  2. Overcharge For Internal Battery Device.
  3. Damage From Leaking.
  4. Fell Into The Water (By Mistake Or Not).
  5. OCC That Is Already Being Used.
  6. Negligence From Customers.

*All warranty based on manufacturer agreement. Not all devices come with the same duration period of warranty.
*For clear stock promotion, all warranty can not be claimed.

Liquid Warranty

  1. Throat hit Or Taste Differs From Usual, Return Period Within A Week From Date Of Purchase SE.
  2. Already Exceed Expired Date Or Becomes Dark.
  1. Already Used Or Tear-Off The Seal.
  2. Bottle Breaks By Customer Accidently.
  3. The Condition Differs At The Purchasing Time.
  4. Anything Its Depends On The Situation It Self.

*Not applied with clear stock promotion.

*For Any Claim, Receipt / Invoice Must Be Included.
*For Expired Flavor / Becomes Dark / Differ Taste, Our Management Will Test Before Make Any Decision.

Battery Warranty

  1. Battery Drained Faster Than It Should Be Within A Week.
  2. The External Charger Didn’t Detect The Battery.
  1. Condition Slightly Different From Usual State.
  2. The Battery Bloated / Dent.

1) Our Warranty Department Will Check Before Make Any Decision.
2) Warranty Proceedings Around 2 Weeks To A Month (Depending On The Replacement Parts From The Manufacturer).
3) Spare Parts ( Reserve, Replacement Parts).

1) Call Customer Service Careline 03-2771 2778, Or Direct Message (DM) NCIG Social Media Platform.
2) Also can Go To Nearest Store Or HUB for NCIG.

Free Shipping via J&T

On all orders above RM40

Same Day Delivery

Around Klang Valley area

Fast Customer Support

Reach via WhatsApp & Telegram

100% Secure Checkout

FPX / MasterCard / Visa